Matpixel Academy – Privacy Policy
(Last Updated: 15 July 2025)
Introduction
Matpixel Academy (“Matpixel,” “Matpixel labs”, “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, manage, and safeguard your Personal Data when you interact with our services—including our website, mobile applications, and other platforms (collectively referred to as “Products”).
By accessing our Products, you confirm that you have read and accepted the practices described in this policy.
Scope of Coverage
This policy applies to:
- The primary website matpixel.com and all its related domains and subdomains
- All subdomains and integrated services
- Any platforms and services operated by Matpixel Academy
For information about usage terms, please refer to our Terms of Service.
What Personal Data We Collect
We collect various types of information in connection with the Services, including:
- Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, postal address, phone number, user ID, payment information, billing records(e.g., credit card details processed by secure third-party payment processors), and any other information you provide when you register for an account, enroll in a course, or contact us.
- Professional details: Job title, organization name (if applicable)
- Usage Data: We automatically collect information about how you access and use our Services. This may include your IP address, browser type, operating system, pages visited, time spent on those pages, referring URLs, and other diagnostic data.
- Course Progress Data: We collect information related to your progress in courses, including completed lessons, quizzes, assignments, grades, and certificates earned.
- Sensitive data: Educational background, gender (only with explicit consent and legal basis)
- Communication Data: If you communicate with us via email, chat, or other means, we may retain copies of those communications.
- We only collect data necessary for legitimate business, educational, or legal purposes.
- Cookies: Matpixel.com uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to recognize your preferences and customize your experience. You can modify your browser settings to disable cookies, but it may affect certain functionalities on our site.
Purpose of Collection
- To Provide and Maintain Our Services: This includes managing your account, providing access to courses, processing payments, and delivering content.
- To Improve Our Services: We use data to understand how our Services are used, identify areas for improvement, and develop new features and offerings.
- To Personalize Your Experience: We may use your information to recommend courses, track your progress, and tailor the learning experience to your needs.
- To Communicate with You: This includes sending you administrative notifications, updates about courses, promotional materials (with your consent where required), and responding to your inquiries.
- For Security and Fraud Prevention: We use information to protect the security and integrity of our Services and to prevent fraudulent activities.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
- Also We use Personal Data to:
- Deliver and personalize educational content
- Manage registrations, certifications, and student records
- Facilitate communication and customer support
- Process payments and invoices
- Improve our offerings through analytics
- Send promotional materials (only with consent)
- Comply with legal and regulatory obligations
How We Collect Data
We gather information through:
- User registrations and submissions
- Payment transactions
- Contact forms and surveys
- Cookies, tracking pixels, and analytical tools
- Social media interactions
- Mobile app usage and API integrations
- We may also gather usage data through cookies and tracking technologies.
Data Sharing & Disclosure
We do not sell your personal data. We may share your information with third parties in the following circumstances:
- With Service Providers: We engage third-party companies and individuals to facilitate our Services, such as payment processors, hosting providers, analytics providers, and customer support services. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- With Instructors: If you enroll in a course, your progress data and certain personal information (e.g., your name) may be accessible to the course instructor to facilitate teaching and provide feedback.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- In Case of Business Transfer: If Matpixel Academy is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- With Others:
- Trusted service providers: hosting partners, payment processors
- Legal authorities: if required to comply with legal obligations
- Business affiliates: under contractual confidentiality agreements
- Every third party is vetted to ensure they maintain appropriate privacy standards.
Data Retention
We retain your data only for as long as necessary to fulfill its intended purpose or comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
Your Rights
You have the right to: (with MatPixel Team support)
- Request access to your Personal Data
- Correct or update inaccurate details
- Withdraw consent for optional communications
- Request deletion of your data (subject to legal obligations)
- Lodge complaints with a relevant data protection authority
To exercise these rights, please reach out to legal@matpixel.com
Cross-Border Data Governance
- MatPixel Academy operates solely under the jurisdiction of Indian law. If a user outside of India chooses to access our services or submit Personal Data, they do so with the understanding that their information will be governed by Indian data protection regulations.
- By registering or interacting with Matpixel Academy, non-Indian users explicitly consent to the collection, processing, and storage of their data within India, and accept that Indian legal standards—including those outlined in the Information Technology Act, 2000 and other applicable rules—will apply.
- We do not engage in regional compliance mechanisms such as Standard Contractual Clauses (SCCs) or foreign data transfer agreements. All users must adhere to this policy, regardless of their country of residence.
Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Age Eligibility
- To access and use MatPixel Academy’s services, you must be 18 years of age or older. If you are below this age, your participation is only permitted under the supervision and consent of a parent or legal guardian.
- In instances where we are required to collect Personal Data—whether to fulfill a legal obligation, support a service contract, or comply with applicable regulations—we will clearly inform you of the purpose and seek your explicit consent, and where needed, parental approval before processing such information.
Updates to this Policy
We may revise this Privacy Policy from time to time. All updates will be posted on our website with the revised date. Your continued use of our services indicates acceptance of any changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us at: legal@matpixel.com